Privacy Policy

At Elena & Rowan Jewels, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Your name, billing/shipping address, email address, phone number, and payment details.

  • Order Information: Products purchased, purchase date, and delivery details.

  • Technical Information: IP address, browser type, device information, and cookies for site functionality and analytics.

  • Voluntary Information: When you contact us via email or sign up for newsletters.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order, promotions, and updates.

  • Improve and personalize your shopping experience.

  • Prevent fraud and ensure the security of transactions.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with trusted third parties, including:

  • Payment Processors (to complete your purchase).

  • Shipping Companies (to deliver your order).

  • Service Providers (IT support, analytics, marketing tools).

  • Legal Authorities when required by law.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enable essential site functionality (shopping cart, login).

  • Analyze website performance and improve user experience.

  • Provide personalized product recommendations and promotions.

You can disable cookies in your browser settings, but some features of our site may not work properly.

5. Data Security

We take appropriate security measures (SSL encryption, secure payment gateways, limited access) to protect your personal information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing emails at any time.

  • Request information on how your data is used and shared.

To exercise your rights, please contact us at contact@elenaandrowanjewels.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

8. International Orders

If you order from outside the United States, your information may be transferred and processed in the U.S., which may have different data protection laws than your country.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Elena & Rowan Jewels
1254 Willow Creek Drive
Springfield, IL 62704
USA
📧 contact@elenaandrowanjewels.com